On the final order page (page on the PayPal return / account information page where we are) please confirm by clicking "YES, Order" (at bottom of page) your order.
Only then their order will be stored in the system!
We recommend payment via PayPal:
They will be automatically directed to PayPal to order and can easily initiate the payment.
For orders outside the EU may apply country-specific taxes or customs fees. Please inquire about these fees in your country.